Customer reviews

This is kind of an unorthodox review as I didn't actually end up purchasing a vehicle from this location, but I wanted to give the team their flowers for their professionalism and providing a great overall experience. Jorge was very friendly and honest throughout the entire process and was happy to teach me everything I needed to know about the car. The manager was also enthusiastic about trying to find the right vehicle for me, and even though it didn't work out in the end, I was pleased with my experience from start to finish. There's a good group of people at this location, don't hesitate to check them out!

Ask for Jorge when you go there! He is awesome when it comes to customer service and making your experience easy! Mike the GM is very personable making sure his customers are satisfied! I bought the S class he was driving, so I know I bought a great one!

My husband and I recently worked with both Savil and Taha to purchase a car. We were both very impressed with their professional and honest manner. They gave us clear information about the car, along with many photos. They spent a great deal of time answering all the questions I had. It is clear they have a lot of pride in their company and stand behind the vehicles they sell. We purchased the car without having seen it in person, and they quickly had it transported to us. They made the entire process very easy and straightforward.

this is my 3rd car from gravity, always a great time working with faisal! thank you again!

Had an amazing experience working with Mr. Igor. He was professional, honest, and extremely knowledgeable throughout the entire process. He took the time to understand what I was looking for, answered all my questions without any pressure, and made the whole car-buying experience smooth and stress-free. Thanks to him, I got my hands on this absolute beauty of a Lexus. If you’re looking for someone you can truly trust, Igor is the guy. Highly recommend! Gravity Autos deserves major praise as well. The dealership has a great selection, fair pricing, and a very welcoming, professional environment. The entire team made the process easy and enjoyable. I would definitely recommend buying a car there.

Very friendly environment. They do a great job of explaining the process from start to finish.

I always buy my cars from them.

Couldn’t be happier with my wife’s Xmas Present! I bought this vehicle for my wife. Doc was incredible and Igor was great! She loves her truck and we would highly recommend them. The vehicle was safely delivered to my wife in NY and she couldn’t be happier. Looking forward to visiting the dealership in person when we come to ATL.

The team at Gravity Autos is amazing! Thanks to Emmanuel, my car buying experience was stress-free, transparent, and tailored to fit my needs. If you are purchasing a vehicle and want a team committed to quality, transparency, and exceptional care you should consider Gravity Autos Atlanta.

I am very grateful for the customer service provided by Mr. Doc and Mr. Igor and for the way they handled everything !! They were always answering my questions and making me feel 100% satisfied with my Escalade purchase. They always replied to my texts and emails, demonstrating their professionalism and concern for my satisfaction! And even though it was the middle of the holidays and I live nearly 300 miles away, they made it possible to be delivered on my desired day (December 24th). Just in time 🎅🏼🎅🏼 Merry Christmas to my wife! Thank you so much, Mr. Doc and Mr. Igor, I definitely recommend them 100%.👌🏻👌🏻👌🏻

Great company to buy from. I did an online purchase and the process went great. Very transparent and they updated frequently. Everything was and mentioned. Just verify shipping before the final purchase do to the fact it's 3rd party.

Purchased my truck from here April 2023. That’s the best customer service I’ve ever received from a dealership.

We bought Lexus 2023 ES hybrid from Gravity Auto we’re really happy with the service You can go see Jorge professional sales rep

Great customer service. Ask for Jorge. Thank you so much

My wife and I really enjoyed the service we received from the emails, follow up calls and all. We live 10 hrs away. The service the knowledge and just outright marvelous customer service. I will refer all my friends in need of any vehicle. Gravity has them all. All makes and model if you are about your business. This is my dealership for as long as business allows. I'm family. Please Post the Purchase of the ESCALADE. POST MY NUMBER IF ANY BUYER WANTS TO TALK. THANKS AGAIN. God bless you the business and the folks you serve.